TAE – Terrible (learning) angst ridden experiences :) part IV THE END

The end of angst and the caring RTO …or is it?

So I fell off a wall on the very weekend all my assessment submissions were meant to happen.

Read about that hard finish to a weekend here The world on our shoulders

So what happened next?

my lovely RTO sent me an email to say access had been blocked – no

‘how are you’ ‘RUOK?’, haven’t heard from you for some time, …you spent money with you and hey we provide a service of education to adults…why aren’t you progressing through the program after all this time, …we care about you….

and no contact from any subject teacher –  no

‘we missed you in the forum/tutorial/ submitting anything at all for 2 months.

I sent the RTO ‘studentsupport’ an email saying what had happened and why submissions of assessments had not been flowing in.

‘too bad’ was the gist of the response – the deadline has passed. Say bye bye to your money and us

Then an email saying ‘oh i noticed you submitted a draft and partial assessment , do you need any help to upload the final assessment? from one of the subject educators (a good 6 months after that was uploaded and I asked for feedback on said forum).

ah no. I said

hello – I can’t get into the portal anymore as the ‘support’ area kicked me out’ 

Disheartened, relieved, p*d off – a mixed bag of emotions followed through my pain medicated post concussion haze.

So I wrote back to both and said

I would never re-enrol with that RTO again and oh could they please send me a feedback form/option to give feedback cause I have some feedback on the adult learning experience to be giving

(cause we are all students of adults learning here arent’ we?).  ….

crickets….

The end of the saga and my angst.

I know I can afford and find another more useful RTO. (privilege call out).

I know I have time in my life to restart.

Other’s in the world don’t.

Key learning –

Get your act together  this particular RTO  – AIM to be a service provider –

it’s not about you, it’s about your students.

… maybe some angst is still there…. off to meditate mindfully on that…

fromlittlethingsbigthingsgrow….

Image credits – bottom images by me (human), top image (Canva AI+ me human)